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Philosophy of the Lean Toolbox
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Topic 1
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Waste of Defecting Customers
Waste of Defecting Customers
Click <a href="https://www.euromotor.org/pluginfile.php/5617/mod_resource/content/0/waste_defectingcustomer.html" >waste_defectingcustomer.html</a> link to view the file.
Waste of Defecting Customers
◄ Waste of Customer Time
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Lean Thinking
The Five Lean Principles
The 18 Characteristics of Lean
Agile Operations
The Elements of Agility
Time Based Competition
Muda
The Waste of Overproduction
The Waste of Waiting
The Waste of Transporting
The Waste of Inappropriate Processing
The Waste of Unnecessary Inventory
The Waste of Unnecessary Motions
The Waste of Defects
The New Wastes
The Waste of Untapped Human Potential
The Waste of Inappropriate Systems
Wasted Energy and Water
Wasted Materials
Service and Office Wastes
Waste of Customer Time
Further reading
The Sustainable Lean Enterprise - The R's of Lean
Gemba
Acknowledgements
Further reading ►