Good employer employee communications is one of the key requirements to enabling the EMS to be implemented effectively. When communication with employees is a two-way process operating continuously and smoothly, the benefits to both company and employees are evident.

The IEM Journal (volume 6, issue 1, February 1999) provides some quotes about motivating employees to become involved in the EMS implementation programme: ...not solely management driven... ...win people's minds... ...taking suggestions seriously...

Employee surveys can be efficient ways to gather information on employee attitudes to environmental issues. Questionnaires must be carefully designed and follow-up meetings held so that valid information moves from employees to management and from management to employees.

One of the best ways in getting the message across to employees is through networks of environmental teams and champions. Sometimes, as well as the ESG, companies also have teams who run their own environmental or local conservation projects, or undertake projects related to the implementation of the EMS. The team should have an appointed representative and work closely with the ESG. The communication dialogue should also work upwards, i.e. if employees have any queries or suggestions, they know that management will listen to them.

Keeping all employees aware of what is happening with the EMS implementation programme is also important. Posted notices, newsletters, special events, suggestion recognition programs can help create a sense of belonging and recognition. This is essential to any winning team effort.