Accessibility, Privacy, Cookies and Browser issues

Accessibility

We endeavour to comply with current web standards and best practice to ensure that our material can be easily accessed in as many different ways as possible. If you have any difficulties please contact us.

Privacy

All activity on our website is recorded in our server logs which will include the IP address of you computer and the web pages accessed. If you are logged in and browsing course material through the 'My Courses' section, then we will also record your user name with each access. This information may be used for statistical purposes to satisfy the organisations and companies with whome we partner and who fund our activities. In addition our funding obligations may require us to pass on personal details in order to comply with the terms of our funding.

View our full privacy policy

Web Browsers

The Autotrain website is tested on a wide variety of modern web browsers and only uses web technologies which are supported on a wide range of browsers/platforms. We test the main website with Mozilla based browsers, Opera, KDE Konqueror and Internet Explorer. If you have a problem which is not related to the issues described below, please contact us and tell us what the problem is. You may also find our frequently asked questions page helpful.

Browser Versions

Autotrain strongly advises it's users to upgrade their preferred web browser to the latest point release/service pack available. Older browser releases often contain serious security holes and as such should not be used. Furthermore, we are not able to test with older browser revisions, so there may be bugs which affect your use of the autotrain website. Browser updates are available from the sites listed below :

• Internet Explorer (Windows Update site)
• Mozilla and Mozilla Firefox
• Netscape 6+ (Or use SmartUpdate) Note : Netscape 6+ is essentially a re-branded version of Mozilla.
• Netscape Communicator 4.x (Or use SmartUpdate)
• Opera
• KDE Konqueror
• Apple Safari
• Gnome Galleon

Cookies

The authentication for autotrain user accounts uses a cookie, so in order to log into your account you will need to have cookie support enabled in your web browser. The cookie holds information which identifies you to our server once you have logged in and will persist until you close down your web browser. Cookies are also used for essential tracking purposes during the account creation process.

Javascript

Some parts of the Autotrain site require JavaScript support. Please ensure that you have this function enabled (see you browsers help files). We have had reports that some anti-virus products are disabling javascript functions required by the autotrain website, this has been known to affect the registration form. However, normal popup ad blockers should not cause any problems. Note : Javascript may also be referred to as 'Active Scripting' or 'ECMA script' by your browsers documentation.

Java Applets

Some elements of this site require Java support. Please ensure you have this enabled. If your browser does not have java support, you can download the Sun Java virtual machine which should work in most modern web browsers.
Note : On MSIE 4/5/6 the Java Virtual Machine is in some places referred to as the Microsoft Virtual Machine.

Error Messages

If you get pages containing the message 'Internal Server errors' or 'unable to process directive' within them, this usually means that we are updating some part of the code that runs the 'back-end' of the website and have re-initialised the web-server. Usually if you hit reload after 2-3 seconds, the problem will go away. If the problem persists, then please report it to us.